The auto-download contacts feature will update your phonebook whenever you connect your previously paired phone to SYNC. So, if you’ve recently added a new contact or edited an existing one, those changes will be made when you reconnect your phone to SYNC. Enjoy music and hands-free calling via bluetooth in your Sync equipped Ford vehicles. Follow these simple steps to Pair an iPhone with Ford Sync and MyFord Touch. Pairing an iPhone with a Sync and MyFord Equipped Vehicle. Start in your vehicle by hitting the “Phone” button. Dec 27, 2012  Lumia 920 and Phonebook and Ford Sync not working. You have to go into the sync settings and tell it to download the phone book or set the sync to auto download the phone book before you pair the phone - took me about 10 minutes to figure out how to make it work. Sep 15, 2019  I have a 2013 Ford Explorer with the SYNC system. IPhones, Android phones (Verizon Kyocera) have no issues connecting to the MyFordTouch/Sync system and the phonebooks download automatically. I have a new Motorola Z2 Force phone and I cannot get my contacts (phonebook) to be seen or downloaded to the Sync system so I can hands free call anyone. Dec 16, 2015  How to Sync iPhone with Ford SYNC. Ford has introduced a technology that allows you to sync your iPhone with the Ford car audio system so that you can access your calls hands-free. You will no longer have to manually open your phone. The auto-download contacts feature will update your phonebook whenever you connect your previously paired phone to SYNC ®. So, if you’ve recently added a new contact or edited an existing one, those changes will be made when you reconnect your phone to SYNC ®. Sometimes your phone Contacts List – and the Ford Sync system’s trouble understanding it – can cause system problems. One of the most common problems is miscommunication with the Sync system. To begin a call, push the “voice” button on the steering wheel (it’s the one with the mouth and the sound waves coming out of it).

• Sync Won't Download Phonebook
• How To Download Phonebook From Iphone To Ford Sync

Enjoy music and hands-free calling via bluetooth in your Sync equipped Ford vehicles. Follow these simple steps to Pair an Android Phone with Ford Sync and MyFord Touch.

Pairing with a Sync Equipped Vehicle

1. Locate your “Settings” icon on your Android device.
2. Locate “Bluetooth” and make sure it’s set to “ON”.
3. Place your device in “Discoverable Mode”. Note: Upon placing in Discoverable Mode, you may have a timer countdown indicating a wait period before you can connect to other devices.

4. On your vehicle’s radio console, locate and press the “Phone” icon.
5. Press the “OK” button on your radio console after your display flashes “No Phones Paired”, then”Add Bluetooth Device”.
6. Sync will prompt you by voice to “Press OK to begin pairing a device”. Press “OK”, then you will be prompted to “Search for Sync on your device and enter the PIN code provided by Sync”. The PIN will display the radio display.
7. On your phone in the Bluetooth Menu, locate and press the “Scan for New Devices” button.
8. You will be asked to enter a PIN#. In your phone, enter the 6 digit PIN displayed on the radio, then hit “OK”.
9. You will be asked if this is your “Primary Phone”. Press “OK” on your vehicle. Next you’ll be asked to set “911 Assist”. Press “OK” again and this will automatically dial 911 if your vehicle suffers a severe impact. Finally, the system will ask you to “Download Phonebook”. Press “OK” again. Depending on your phone, you may be asked to allow Sync to access your phonebook. On your phone, check the “Do not ask again” box, then press “OK”.
10. Enjoy your Sync experience!

Pairing with a MyFord Touch Equipped Vehicle

1. If your vehicle is equipped with MyFord Touch, follow steps 1 – 3 above to locate and activate the Bluetooth feature in your phone.
2. After you have done this, press the “Add Phone” button on the top left of your MyFord Touch home screen.

3. After pressing the “Add Phone” button, a PIN # will appear on screen. Follow steps 7 – 8 above to enter your PIN # into your mobile device to complete the process.

4. You will be asked if this is your “Primary Phone”. Press “OK” on your vehicle. Next you’ll be asked to set “911 Assist”. Press “OK” again and this will automatically dial 911 if your vehicle suffers a severe impact. Finally, the system will ask you to “Download Phonebook”. Press “OK” again. Depending on your phone, you may be asked to allow Sync to access your phonebook. On your phone, check the “Do not ask again” box, then press “OK”.

5.Enjoy your Sync experience!

Call Tom’s Ford at (732)264-1600 or schedule a visit for help pairing an Android Phone with Ford Sync or MyFord Touch.

Editing your phone contacts can help you access them more easily with the Ford Sync System.

Vincent Hennigan
Ford Sync Specialist

This Sync Workshop focuses on editing your iPhone or smartphone contacts to help you improve access phone book with the Ford Sync system.

When it comes to most smartphones, the critical first step is entering the contact data correctly.

If you open a new contact file, put the First Name of your contact in the “First Name” box. Phonebook not transfering with auto download ford sync. And then put the contact’s Last Name in the “Last Name” box. Sound simple enough, but here’s the deal… if you put the name John Smith entirely on the “First Name” line and then, if your phone and your Ford Sync system is set up to search by last name, then guess what? That’s right, you can say, “Call John Smith,” and the Ford Sync system cannot find anything in your phone book. So, take the time to edit your contacts by name and how they are entered.

When it comes to the iPhone 5, be sure to go to your Settings icon. Scroll down to the “Mail, Contacts, Calendars” box and give it a tap. Then scroll down to the “Contacts” section. Take notice of your “Sort Order”, you may want to set it on “Last, First” and then look at your “Display Order” and you might want to make that “First, Last.” Otherwise, you might be pushing the Voice button and say “Call John Smith” and the Sync system might say “No such contact found.” But it might if you said, “Call Smith, John.” I don’t know about you, but that would drive me crazy to say Last Name first and then First name last.

Then, take notice of what kind of phone number you are entering on the contact…place their work number in the “Work” number box, and the cell number on the “Mobile” number box. Then, the proper way to set up the call is to tall Sync, “Call John Smith at Work.” Why? Ford as built data download. If you don’t, and just say, “Call John Smith,” then the system will come back and state “Multiple contacts found, say 1 for Work and 2 for Mobile.” Once again, take some time to edit your phone book to make it so you can make the call without a lot of prompting from Ford Sync.

And, did you know that when you initially Pair your Phone, and give the system permission to download your phonebook contacts, what the system does is Index (review) your contacts. If you make additions or corrections to your phonebook while in your vehicle, the Sync system won’t be able to “see” the updates until you turn off the vehicle, completely power down your Sync system, and then restart (or reboot) your Sync system. Then it will re-index your contacts and “see” the updates.

For those with the MyFord Touch system, you may want to touch the Phone corner, tap the Settings tab, go to the Manage Phonebook tab, and then tap Re-download Phonebook.

Watch out when it comes to using contacts that are entered in all capital letters. The Ford Sync system has to review your contacts by the text you have entered into the contact information line. “John” is reviewed by the system and then it can listen and say “John.” If a contact is entered as “JOHN” then the system can only “find” the name if you say, “Call J-O-H-N.” So, avoid entering your contact names in all capital letters.

Sync Won't Download Phonebook

In an effort to make more resources available to all Ford Sync users, Ford has just put together a comprehensive website support.ford.com Visit this website to get more information about using your phone with any Sync or MyFord Touch system.

How To Download Phonebook From Iphone To Ford Sync

It makes sense to take the time to edit your frequently called contacts and make the information so the Sync system can easily understand it.